Pharmacy

New Processes Effective June 1, 2024

New Prescription Activation Methods

All electronic prescriptions sent from on-base and off-base providers will be processed automatically. Prescriptions will be ready in two duty days after 2 p.m.
Off-base providers can send electronic prescriptions to “DOD BUCKLEY PHARMACY” on North Telluride. 

In-Person Drop Box (Hard Copy & Electronic Prescriptions)

Patients may activate prescriptions in person utilizing the drop box located in the pharmacy lobby.  

MHS GENESIS Patient Portal (Electronic Prescriptions Only)

• Go to the MHS GENESIS Patient Portal
• Log in using either your DS Logon or CAC authentication
• From the main menu, choose “Messaging”
• In the “To” field, enter “Buckley Pharmacy”
• In the “Subject” line, state “Activation”
• In the “Message” block, provide as much details as possible including:
  • Patient info (Name, Date of Birth, DOD ID)
  • Contact info (Phone number)
  • Drug name and strength
  • Provider name
  • Date of appointment 

Prescription Refills

There are two ways to process prescription refills:

1. Call the automated refill line at 720-847-7455. Follow the prompts and have your prescription number ready.
2. Access the MHS GENESIS Patient Portal and click on the “Rx Refills” tab. Then, select your prescriptions to refill, the location where you would like to pick-up, and click submit.

Please allow four duty days for refills to be processed. 

TRICARE Formulary Search Tool

Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:

• Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
• Where the prescription can be filled
• Copayments and limitations, such as prior authorization
• Coverage review requirements and forms
• Alternative medications, including costs 

To start the search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.