Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Image of the TRICARE logo

Dec. 31, 2024

Children’s Hospital Colorado to remain in-network provider

BUCKLEY SPACE FORCE BASE, Colo. — Children's Hospital Colorado will remain an in-network, participating TRICARE provider under the new T-5 contract with TriWest Healthcare Alliance.

A masking must...all staff, such as Hospitalman Paighton Scott (left), Hospital Corpsman 3rd Class Katelynn Martin (right) and Hospitalman Stephen Mathis (center), patients and visitors at Navy Medicine Readiness and Training Unit Everett are required to wear cloth face covering(s) as part of the overlapping commitment to reduce the spread of the COVID-19 virus, as well as enhance the protection of the health and well-being of everyone (Official Navy photo by MC3 Meagan Christoph).

July 27, 2021

Face Mask Required at the 460th MDG All Patients Must wear a Face Mask!

As the COVID-19 pandemic evolves we must continue to adapt installation policies and preventive actions to appropriately balance protecting base personnel with ensuring continued mission effectiveness and satisfactory quality of life.

Department of Defense MHS GENESIS

April 21, 2021

New EHR MHS GENESIS Transition

On April 24, 2021, the 460th Medical Group will transition to the Military Health System’s new Electronic Health Record (EHR)—MHS GENESIS

A photograph of hands typing on a silver laptop

Dec. 21, 2020

Share Your Thoughts on our New Website!

Have you seen our new website? If not, check us out! We want to hear your feedback. We have made changes to improve the look and feel, ease of navigation, and content. You’ll find content on a variety of services offered at our facility as well as topics related to your TRICARE health, dental, and pharmacy benefits.

Don't forget to keep your family's information up to date in DEERS!