Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.  Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.   

Patient Resources

Customer Service

Patient Relations/Advocate

Patient advocates advise and help you with medical and dental benefit concerns within this facility.  

Beneficiary Counseling and Assistance Coordinator (BCAC)

BCACs educate and help you with TRICARE-related inquiries, including:

Debt Collection Assistance Officer (DCAO)

DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on your credit report.

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects your feedback on services at this facility.

Contact Us

Phone

Patient Advocate
Primary: 720-847-6603
Alternate: 720-847-7407

BCAC/DCAO
720-847-6137

Email

Email: usaf.buckley.460sw-mdg.mbx.patient-advocacy@health.mil
 

Location

TRICARE Resource Center
Building 600

Don't forget to keep your family's information up-to-date in DEERS.